Restaurants are an extremely challenging venture and it's essential to use effective software to help to manage the restaurant effectively. A restaurant management system is one that can help you streamline your operations , and also provides automation so that you can concentrate on important things -providing an exceptional customer experience.

A cloud-based restaurant management system integrates all the features you would expect in a traditional or legacy POS Software, including tools like table scheduling management and analytics, inventory management billing system, order management (with ordering on a tablet or mobile devices) as well as aiding in marketing through providing actionable information and other activities like loyalty, CRM, and building an online reputation.

Let's take a review of some of the essential features that every restaurant management software must have and also what ThisPOS can also provide.

1. Billing & Tax Tracking

Billing is the main element of a restaurant management system. Modern-day software for billing should make it easy to take orders by displaying all menu items on mobile devices or tablets and also allowing captains/stewards to punch orders swiftly and in a hurry. It should further create automated KOTs, and monitor the time required for serving food and drinks to customers at every table.

The billing system needs to be integrated with other channels to ensure that orders are synced and billing is done from a central point. This helps in managing multiple systems.

A cloud-based system can help keep variations and thefts from happening. This POS records and tracks discounts that are applied as well as cancellations of items so that you remain on top of your operations and decreases the chance of theft and misappropriation.

2. Order Management

Cloud-based management of your restaurant software also assists you in managing every order, both offline and online. The POS allows you to integrate with all online merchants (Swiggy Zomato, Zomato, etc.) which allows you to manage all orders online on the same platform.

This POS will also assist you in automating BOT and KOT generation. This will ensure that your order is delivered to the kitchen and bar on time and can help increase the efficiency of your operation overall.

The most important benefits of an online order management software is:

  • Multi-channel integration
  • Don't miss an order again with real-time alerts

3. Reporting & Customer Data

A reliable restaurant management system collects and gives a complete overview of all the important information to your business. From sales past to order tracking KPIs including cancel or discount report, the top-selling items and inventory purchase orders indents as well as menu profitability. ThisPOS offers detailed insight for business owners to ensure the state and performance of the business. The reports are also accessible through the mobile application.

4. Online Integration

Online ordering has been growing over the last few years managing both offline and online orders can become a difficult task, particularly during peak times. That's why using one portal for managing the entire online order process is essential. This POS integrates with all the online merchants like Swiggy, and Zomato so you can manage your entire menu and make orders through This portal or ThisPartner application without the need to manage multiple dashboards.

5. User-Friendly Interface

A good restaurant management system is not just loaded with options, but also one that provides the most user-friendly experience. The POS has an easy-to-use interface that even the most novice users can use without much instruction. Video tutorials can help users get the hang of the interface quickly and with minimal effort.

An intuitive interface isn't excessively complicated, but rather is easy to use, giving easy access to the most commonly used options or commands. A user-friendly interface that is well-designed is well-organized and makes it simple to locate various tools and choices. ... An easy-to-use software is stable and doesn't fail or fail to function.

6. Integrated Inventory Management

Controlling costs is among the most crucial elements of effective management of a restaurant. A good software program will help you simplify the entire process that is involved in managing inventory. From the purchases and indents to automating the process of stock out using recipes, inventory management software will assist you in saving money while keeping an eye on the items that are moving into and out of your kitchen.

A system for managing inventory (or the inventory management method) is the procedure through which you keep track of your inventory throughout the entire distribution chain from buying to production, and finally sales. It determines the way you handle managing your inventory for your business.

The integration of accounting and inventory management systems is an increasing requirement in growing businesses. Integrated systems provide greater access to the supply chain, better financial reports, optimized levels of stock, as well as the automatization of data management and forecasting.

7. Integrated Feedback

Feedback from customers is another important aspect to be considered for good restaurant management. The fact that you ask customers for feedback proves that you are interested in your customers and will help them with their concerns. This also allows you to collect information about your customers. This could be used to develop loyalty programs or conduct targeted marketing campaigns.

8. Table Booking Management

Management of table reservations is essential for the successful management of restaurants. The Table reservation software allows you to inform your customers about their accepted or confirmed reservations. It also assists you in managing queues efficiently by informing customers of their wait time.

9. Marketing and Loyalty Programs

With all the information at your fingertips, it's crucial for you to ensure that your clients are entertained. This POS offers you an integrative CRM program that allows you to create and manage email and SMS marketing campaigns. You can also manage your cashback loyalty programs using custom rules that meet your requirements.

10. Contactless Dining Support

After the epidemic of COVID-19 at the beginning of this year, people around the globe shifted to new standards, such as "social distancing" and "contactless services. In the present environment, contactless dining is a must-have as part of all POS software.

These were just some of the most important features to consider when choosing modern software for managing restaurants. The days are gone when you needed various software for managing the various elements of the business. Modern cloud-based software offers a range of options, ranging all the way from marketing and operations automation to. This means you will get more value for money and an all-encompassing, complete solution for your restaurant's business.