When it comes to businesses working in the field, time is money. Everything has to run like a well-oiled machine, without exception. Now, if a human is running this process, a lot of things can be forgotten or overlooked. However, the modern world has provided a modern-day solution in the form of field management software. Let’s look into it and see how using it for your business can help you scale to heights you did not think possible.

What is Field Management?

Simply put, field management is organizing, overseeing, and coordinating operations outside the office. In a line of work such as construction, HVAC, pest control, plumbing, and many other service-based field jobs, much goes into getting the job done, from receiving and responding to clients to dispatching technicians to invoicing and overall making sure the process is smooth and every detail is taken care of. 

The Challenges of Field Management

Managing a field service team is certainly not a cakewalk, and it comes with all sorts of challenges, like making sure your technicians and crew are where they need to be and there on time. Now, what if the job or the team is delayed for whatever reason? Not to mention the need to manage communication with both your customers and your crew! Sounds absolutely overwhelming, doesn’t it? That’s where field management software swoops in like Superman, saving the day.

Why Field Management Software?

Field management software is essentially the digital companion of your dreams that manages field operations, so you don’t have to. Software like Workiz is literally designed for businesses that work in the field to make life easier! Here is how:

  1. Streamlined Scheduling: The chaos of manually scheduling appointments is a thing of the past! Field management software like Workiz has intuitive calendars that help you schedule your appointments while optimizing your team's routes to ensure they get there on time. This saves you bucketloads of time and has the added bonus of leading to some pretty happy customers.
  2. Real-Time Communication: Field management software helps everyone in the company stay connected through messages, calls, and updates. Communication is key in field management!
  3. Efficient Dispatching: You no longer have to write an appointment on a post-it note that may float down and be missed until it is too late! With field management software like Workiz, you can get a job, set an appointment, and dispatch a qualified crew to handle the job. This saves on a lot of downtime and any errors that may occur.
  4. Inventory Management: Software like Workiz lets you know what you have and what you are out of in terms of inventory. This allows you to always have what you need for a job without fail!
  5. Customer Relationship Management (CRM): Satisfied customers keep your business going! Field management software like Workiz helps you keep customers satisfied because it integrates CRM capabilities. This gives you the ability to quickly handle customer inquiries, update them on a project, and send reminders when the need arises.  

Going For Field Management Software

Field management software will certainly make running your business easier and more efficient. Thus, it is prudent to jump on the field management bandwagon.