When a child is struggling — whether it's with mental health, behavioral issues, or developmental challenges — it can be hard for families to know where to turn. That’s where Care Management Organizations (CMOs) come in. These local nonprofits provide a vital lifeline for families, connecting them to the right services, resources, and support systems to help their children thrive.
Understanding CMO Services
A Care Management Organization (CMO) is a community-based organization that works directly with families whose children have complex needs. CMO services are designed to coordinate care across multiple systems — including schools, mental health professionals, medical providers, and social services — ensuring that families get a unified plan and ongoing support.
CMOs serve children and youth with emotional, behavioral, or developmental challenges by assigning a dedicated care manager who gets to know the family and helps build a customized, strengths-based plan. This plan might include:
- Access to therapy or psychiatric care
- Support with educational accommodations or an IEP
- Coordination with substance use or crisis intervention services
- Help navigating state systems and securing long-term support
In short, CMO services are about connecting the dots. Families often feel overwhelmed when trying to access care on their own, and CMOs step in as compassionate guides who know how to work within the system.
The Power of Partnership
What makes CMO services unique is their wraparound approach. Families aren't treated like numbers — they’re seen as active partners in their child’s care. Services are provided at no cost to families and are available as long as the child qualifies for help.
CMOs also play a crucial role in helping families develop long-term tools for success, offering coaching, resources, and emotional support along the way. The goal is not only to resolve short-term challenges but to help children build resilience and reach their full potential.
Supporting the Whole Family
When a child is in crisis or facing a diagnosis, it impacts the entire family. Care Management Organizations understand that. By offering reliable support, clear communication, and access to trusted resources, they empower parents and caregivers to feel confident and supported.
CMO services are not just about case management — they’re about restoring hope.
If your family is facing challenges and you’re wondering where to begin, a CMO might be the best first step. To find out more about what a CMO is and how this model works in New Jersey, visit njcmo.org.
